Save 2-Step Steel Step Stool with 225 lb. Load Capacity by DAVIDSON LADDER, INC.

Winnipeg 2 Step Iron Step Stool with 300 lb. Load Capacity by WFX Utility for Home Free Shipping

I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.

Best Step Stool on This December. DAVIDSON LADDER, INC. 2-Step Steel Step Stool with 225 lb. Load Capacity

After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Step Stool was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Step Stool are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!